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EDI Requirements Analyst & Production Operations Specialist

    Location: Fremont, CA

    Required Qualifications:

    Technical Expertise
  • EDI Standards: Mastery of EDIFACT (message structures, segment/data element definitions) and ANSI X12 messages (850, 856, 810).
  • Protocols & Security: Proficient in AS2, OFTP, SFTP, network diagnostics (Wireshark), and SSL/TLS configuration.
  • WebMethods Operations: 5+ years managing WebMethods platforms (Trading Networks, MFT, Integration Server), partner management, file transfer monitoring, and log analysis.
  • Linux Operations: Skilled in process management and log troubleshooting.
  • SAP SD/MM: Strong knowledge of sales order-to-invoice processes (VA01 → VL01N → VF01/VF02), IDoc handling, and exception management (e.g., Status Code 51).

    Language & Soft Skills
  • Bilingual: Fluent in English for technical documentation and global client communication; proficient in Chinese for domestic coordination.
  • Problem-Solving: Proven ability to resolve critical production incidents (MTTR ≤ 4 hours).
  • Collaboration: Strong cross-team communication and accountability to drive SLA performance.

    Preferred Qualifications
  • WebMethods Integration Server/Trading Networks Certification or ITIL Operations Certification.
  • Experience with automation/monitoring tools (Prometheus, Ansible).
  • Background in cross-border trade projects with EU/NA X12 and EDIFACT compliance.